Third Party Applications & Support
Privacy Policies and Accessibility Statements of Third Party Technology
Respondus Lockdown Browser®
Respondus LockDown Browser uses a standard Windows or Macintosh installer that can be downloaded by faculty or students.
Click here to read these instructions before you download the LockDown browser.
Click this link (unique to BC3) to download the LockDown Browser.
NOTE:
- Please be sure to Install the LockDown browser and not just save it.
Office 365 for Free to .edu students
Click the link to install OFFICE 365 for FREE
McGraw-Hill's Connect®
- E-mail Form: http://mpss.mhhe.com/contact.php
- 24 Hour Online Support: http://mpss.mhhe.com/
Cengage Learning© Technical Support
- Website: http://support.cengage.com/magellanwebTechSupport/login.aspx
- Live Support Hours:
- Phone:
Mon.-Thurs. 8:30am-9:00pm, Fri. 8:30am-6pm - Instructor Chat
Mon.-Thurs. 8:30am-9:00pm, Fri. 8:30am-6pm - Register at https://goo.gl/smuE2d
SAM©
- System Check: http://sam.cengage.com/app/static/browsercheck/index.html
- SAM® Self-Training Videos: https://www.cengage.com/services/product/sam/general/student
- SAM 2016 Support: http://support.cengage.com/victoriaweb/ArticlePage?ProductId=1000122
Pearson© MyLabs
MyCompLab, MyMathLab, MyPsychLab, MyWritingLab ,or any MyLabs)
- Search Knowledge Base: http://247pearsoned.custhelp.com/app/home
- 24/7 Live Chat: http://247pearsoned.custhelp.com/app/chat/chat_launch
- Ask a Question: http://247pearsoned.custhelp.com/app/ask
- Phone Toll Free: 1-800-677-6337
Students can call technical support for assistance Monday through Friday, 12:00 PM to 8:00 PM EST
TestOut©
Having trouble installing or running LabSim? Contact technical support:
- E-mail: support@testout.com
- Call: 800-877-4889
- Chat: Support live chat
GoToMeeting©
- Website: Contact Us
- Call (Toll Free): 1-800-263-6317
- Open a Ticket: Submit a Request
- Discussion Board: Ask the Community
WileyPlus©
- How to Register: https://www.wileyplus.com/WileyCDA/Section/id-406168.html
- Training and Support for Faculty and Students:https://www.wileyplus.com/resources-and-support.html
- Search FAQ's, discussion and more: https://hub.wiley.com/community/support/wileyplus
LaunchPad© Support
- Click Here for System Requirements
- Open a ticket: Fill out Form
- Call (Toll Free): 1-800-936-6899
NBC Learn© 24/7 Support
- System, Software and Technical Requirements: http://archives.nbclearn.com/portal/site/k-12/help?topic=5b7eff5742273210VgnVCM2000006fc3d240RCRD
- Help with Technical Issues: http://nbclearn.com/portal/site/support/contactus?reason=TechnicalProblem
- E-mail NBC Learn: http://contactus.nbclearn.com/portal/site/support/contactus
SoftChalk©
- Student Guide
- Support Center: http://support.softchalk.com/ics/support/splash.asp
- Request Support: http://support.softchalk.com/ics/support/mylogin.asp?deptID=15143
Browser Plug-ins
Click the links below to download the needed software.
- Adobe Acrobat Reader - for universal document distribution
- Java Plug-in - Blackboard Chat
- Adobe Shockwave - multimedia
- Adobe Flash Player - web animation
- Microsoft PowerPoint Viewer(free) - for viewing PowerPoint Presentation online if it is not already installed on your computer. (PC only)
- RealPlayer - streaming/multimedia (PC)
- Apple QuickTime - streaming/multimedia (Mac)
- Microsoft Windows Media Player - streaming/multimedia (PC)