Third Party Applications

Third-Party Applications & Support

Some BC3 courses use third-party technologies like Respondus LockDown Browser, Examplify, or MyLab. Use the menus below to find installation guides, system requirements, and support contact information.

Install & Use

Device Requirements

  • Windows: 10+
  • Mac: 10.13+
  • Chromebook: Use BC3 download link → Add to Chrome
  • iPad: Supported (if instructor enables)
  • Windows 7 not supported

Support

  • 24/7 Live Chat (inside Respondus Monitor)
  • Help Center: system check, troubleshooting (inside Respondus Monitor)
  • Respondus Support Website

What is Respondus LockDown Browser?

LockDown Browser is a locked browser for use with tests in Blackboard. It prevents you from printing, copying, going to another URL, or accessing other applications during an assessment. If a Blackboard test requires that LockDown Browser be used, you will not be able to take the test with a standard web browser. LockDown Browser should only be used for taking Blackboard tests. It should not be used in other areas of Blackboard. 

Beginning a Test:

  1. Close all programs, unless one is used to connect you to the Internet.
  2. Log into Blackboard with a regular browser, select the course and navigate to the quiz. 
  3. If LockDown Browser has not previously been installed, you will be prompted to download and install the browser.
  4. Return to the quiz and open it to launch LockDown Browser. 
  5. If prompted to close a blocked program (e.g. screen capture, instant messaging), choose Yes.

Note: Once a test has been started with Respondus LockDown Browser, you cannot exit until the test has been submitted for grading.

Using with a Webcam (respondus Monitor):

You may be required to use LockDown Browser with a webcam, which will record you during an online, nonproctored exam. (The webcam feature is sometimes referred to as “Respondus Monitor.”) Your computer must have a functioning webcam and microphone. A broadband connection is also required. If a quiz requires LockDown Browser and a webcam, follow the steps in the previous section. At this point, the Startup Sequence for the webcam begins. 

  • You will first need to review and agree to the Terms of Use.
  • The Webcam Check will confirm that your webcam and microphone are working properly.
  • The remaining steps of the Startup Sequence will depend on settings chosen by your instructor. Follow the instructions and note your progress along the left side of the screen. 
  • If you encounter a problem, select the it’s not working link for troubleshooting tips and access to 24/7 Live Chat Help.

The quiz will begin after the Startup Sequence is complete. You cannot exit LockDown Browser until the quiz is submitted for grading. 

Problems?

If you have problems downloading, installing, or taking an assessment with Respondus LockDown Browser, contact your instructor or your institution’s help desk. 

Hours

Sun: 12 p.m.–12 a.m. ET
Mon–Thurs: 24 hours
Fri: 12 a.m.–9 p.m. ET
Sat: 10 a.m.–8 p.m. ET

System Requirements

Download plug-ins you may need for courses: