Third Party Applications
Third-Party Applications & Support
Some BC3 courses use third-party technologies like Respondus LockDown Browser, Examplify, or MyLab. Use the menus below to find installation guides, system requirements, and support contact information.
Install & Use
- Installation instructions
- Download Respondus LockDown Browser (BC3 link)
- Update your LockDown Browser
Device Requirements
- Windows: 10+
- Mac: 10.13+
- Chromebook: Use BC3 download link → Add to Chrome
- iPad: Supported (if instructor enables)
- Windows 7 not supported
Support
- 24/7 Live Chat (inside Respondus Monitor)
- Help Center: system check, troubleshooting (inside Respondus Monitor)
- Respondus Support Website
- Install Office 365 for Windows & Mac
- Free with your BC3 email login
- Access continues 14 months past your last class
Hours
Sun: 12 p.m.–12 a.m. ET
Mon–Thurs: 24 hours
Fri: 12 a.m.–9 p.m. ET
Sat: 10 a.m.–8 p.m. ET
- Phone: (800) 331-5094
- Submit a support request
- Live chat
System Requirements
- Supported: Windows 10+, Mac 10.13+, iPad
- Not supported: Chromebook, Android, Linux
- Check if your device meets requirements
- Cengage Support Portal
- Phone: (800) 354-9706
- Cengage Help Center
- SAM System Check
Download plug-ins you may need for courses: