Need Support?

Please choose a link from the list below, that best fit your needs, and fill out the entire Fast Form.

Credit Students
Non-credit students can find support links below under Other.

Student Email & myBC3 Login Help Form

Student Blackboard Help Form

MFA (Multi-Factor Authenticator) Help Form

Student Educational Technologies Help Form

Not listed in the Educational Technology Fast Form Link?

For all other technology help requests,  please find the contact information on the Third Party Applications & Support page. (Connect, MyLab, Cengage, Sam, etc.)

Faculty/Staff

Faculty/Staff Educational Technologies Help Form

Faculty/Staff Blackboard Help Form

MFA (Multi-Factor Authenticator) Help Form

Faculty/Staff GoTo/Conferencing/Audio-Visual Help Form

Instructional Design & Accessibility Support Request

Other

Non-Credit Questions or Problems Help Form

Help for Other Problems or Questions Form

Expect a BC3 support specialist to reply to your request within 24 hours(if not sooner) during regular help desk hours.

Fast Form requests submitted on weekends or holiday/academic breaks will be responded to the next BC3 business day (sooner when possible).