Tech Support | Fast Forms
Need Support?
The fastest way to get technology help is to submit a Fast Form. Choose the form that best matches your issue and fill out all fields. A BC3 support specialist will respond within 24 hours during regular Help Desk hours.
Note: Requests submitted on weekends or holidays will be answered the next BC3 business day (or sooner when possible).
Credit Students
If you’re a credit student at BC3, use one of these forms for help with your account, classes, or educational technology.
| Support Topic | Fast Form Link |
|---|---|
| Email & myBC3 Login | Complete Form |
| Blackboard | Complete Form |
| Multi-Factor Authentication (MFA) | Complete Form |
| Educational Technologies (Respondus, Office 365, etc.) | Complete Form |
Not seeing your issue? Visit the Third Party Applications and Support page page for help with Connect, MyLab, Cengage, SAM, and more.
Faculty
If you’re an instructor at BC3, use one of these forms for help with your account, classes, or educational technology.
| Support Topic | Fast Form Link |
|---|---|
| Blackboard | Complete Form |
| Multi-Factor Authentication (MFA) | Complete Form |
| Educational Technologies (Respondus, Office 365, etc.) | Complete Form |
| Other IT Support Requests* (Password reset, hardware and software issues, etc.) *You must use your BC3 login to access this form. |
Complete Form |
Other Requests
If you're a student in a noncredit program (workforce training, Lifelong Learning, Adult Literacy) or need help with something else, use one of these forms.
| Support Topic | Fast Form Link |
|---|---|
| Noncredit Students | Complete Form |
| Other Issues | Complete Form |
Note: Before filling out a Fast Form, check the FAQs to see if your question is already answered.