Tech Support | Fast Forms
Need Support?
The fastest way to get technology help is to submit a Fast Form. Choose the form that best matches your issue and fill out all fields. A BC3 support specialist will respond within 24 hours during regular Help Desk hours.
Note: Requests submitted on weekends or holidays will be answered the next BC3 business day (or sooner when possible).
Credit Students
If you’re a credit student at BC3, use one of these forms for help with your account, classes, or educational technology.
| Support Topic | Fast Form Link |
|---|---|
| Email & myBC3 Login | Complete Form |
| Blackboard | Complete Form |
| Multi-Factor Authentication (MFA) | Complete Form |
| Educational Technologies (Kahoot, Poll Everywhere, etc.) | Complete Form |
Not seeing your issue? Visit the Third Party Applications and Support page page for help with Connect, MyLab, Cengage, SAM, and more.
Other Requests
If you're a student in a noncredit program (workforce training, Lifelong Learning, Adult Literacy) or need help with something else, use one of these forms.
| Support Topic | Fast Form Link |
|---|---|
| Noncredit Students | Complete Form |
| Other Issues | Complete Form |
Note: Before filling out a Fast Form, check the FAQs to see if your question is already answered.