Technology Help Desk

 

The BC3 Technology Help Desk is the support center for Students, Faculty and Staff for all questions and/or problems with BC3 authorized educational technology products and software, BC3 campus computers and/or phone related issues, and more.

Extended Hours Announcement

Hours of Service

 

Monday – Thursday:   8:30am - 8:00pm
Friday:   8:30 a.m. – 3:30 p.m.
Evenings and Weekends:   Fast Form Only
The Technology Help Desk is closed on days that BC3 Campuses are closed or during campus delays.
 
 
 
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Phone:       724.287.8711 Ext. 8441

Toll-Free: 1.888.826.2829 Ext. 8441

Please listen carefully to the menu options, as your call will be directed to the appropriate personnel based on your number selection.  After-hours voice mails will be responded to the next BC3 business day (no sooner).

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First, click on the Frequently Asked Questions to the left side menu to see if your answer is there.  


Click on Submit a Fast Form on the left side menu

  • Choose the correct Fast Form 
  • Fill in all of the fields and submit
  • Not listed in the Fast Form Menu? Please find the contact information on the Third Party Applications Support page.

* Fast Form or e-mail requests submitted during weekends and holiday/academic breaks will be responded to the next BC3 business day (sooner when possible).

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Technology Help Desk
Heaton Family Learning Commons, Upper Level
Main Campus