Need Support?
Please choose a link from the list below, that best fit your needs, and fill out the entire Fast Form.
Credit Students
Non-credit students can find support links below under Other.
Student Email & MyBC3 Login Help Form
MFA (Multi-Factor Authenticator) Help Form
Student Educational Technologies Help Form
Not listed in the Educational Technology Fast Form Link?
For all other technology help requests, please find the contact information on the Third Party Applications & Support page. (Connect, MyLab, Cengage, Sam, etc.)
Faculty/Staff
Faculty/Staff Educational Technologies Help Form
Faculty/Staff Blackboard Help Form
MFA (Multi-Factor Authenticator) Help Form
GoTo/Conferencing/Audio-Visual Help Form for Faculty/Staff
Instructional Design Support (help with course Design from Dr. McGeehan)
Other
Non-Credit Questions or Problems Help Form
Help for Other Problems or Questions Form
Expect a BC3 support specialist to reply to your request within 24 hours(if not sooner) during regular help desk hours.
Fast Form requests submitted on weekends or holiday/academic breaks will be responded to the next BC3 business day (sooner when possible).